We detect delivery incidents and proactively inform your customers via the channel of their choice.
One step ahead
Notify triggers proactive notifications when specifics events occur to inform your customers in real time about their order status and thus increasing their satisfaction and reducing the pressure on your customer service
Inform your customers without delay when you ship their orders, they are waiting for that!
More than delays, it is the lack of information that leads your customers to contact you. Be proactive with Kronos Care.
Sometimes packages are lost or returned. Kronos Care notifies your customers and after-sales service to find a solution quickly.
Tell your customers when their orders will be delivered to allow them to experience a reassuring and active delivery waiting.
Help your customers to collect their purchases by directing them to the right relay point and displaying the opening hours.